Wednesday 25 September 2013

Some You Win, Some You Lose.

A couple of weeks ago, the MLM company I am involved with, unleashed a holiday offer to those of us who went to the Company Conference. All we have to do is gather 20 average customers (that means they have 3 or more services) before the end of January 2014, and the company will then take you on a weekend trip to Paris! They will also include £250 spending money. We would be visiting the Eiffel Tower, Moulin Rouge, Champs-Elysées, Notre Dame, to name but a few!

The Company then made it more difficult to attain, in that you have to meet certain criteria along the way. Basically, I have to gather a minimum of 2 customers in September, a minimum of 4 in October, and 4 in November, 2 in December, and 4 in January. The 2 customers in September have to be gathered after the 15th September. Any customers gathered before this date do not count!

I had a couple of appointments lined up to go to this month, but unfortunately, both customers cancelled their appointments, one didn't reschedule, and the other rescheduled for mid October. So as I needed to find some new customers, I got off my lazy backside and took a stroll down to my local town to attempt to drum up some more appointments by doing a High Street W.A.M. (Win A Mini prize draw). This time I stood in the High Street for an hour, and the table below shows what I got for my efforts -



Location Time Taken People Asked Forms Filled Call Back Appointments
Stony Stratford 13:10 - 13:25 25 1 Nil Nil
13:40 - 13:50 25 1 Nil Nil
13:54 - 14:05 28 1 Nil Nil
14:08 - 14:10 4 1 Nil Nil
Totals 60 Minutes 82 4 Nil Nil

So for the one hour of effort, all I have managed to achieve is gain 4 more chances to win £1,000 for myself next year!

Yesterday, I received a call from one the the Mystery Shopping Companies I am affiliated to. They were desperate for me to make a telephone call assessment. I thought all I had to do was make the phone call and fill in a report, but no, they want a lot more from me!

The phone call had to be recorded. Then I have to wait 24 hours for the recording to be sent back to me, so that I can write my report based on the recording! All done and dusted? Not on your Nelly! I then have to wait a further three days to see if I get any literature through the post, or receive a call back!

At least this is one project that will be successful... eventually!!!

Thursday 12 September 2013

A Little Bit Of Part-Time Work Can Pay Dividends.... Eventually!

In 2005, July 29th, to be exact, I joined a MLM (Multi Level Marketing) Franchise Company called Utility Warehouse. I had never been self employed, I had never sold anything professionally, and I had a full time job that paid well. All I had to do was recommend the services to friends and family, and anyone else who I talked to, and if they used the services, I would get paid a commission each month.

The Utility Warehouse set targets that, should I meet them, I would receive substantial bonuses. The first of these was the joining fee. When I joined, the registration fee was £200, and if I gathered 6 customers within the first three months, I would receive the £200 back as a bonus (today you only have to gather 3 customers to get your registration fee back, and the registration fee is now only £100).

Because I didn't have a large circle of social contacts, I found it difficult to talk to enough people to build my business. I had no support from the people who introduced me to the business. I was left completely on my own to find my own way forward. Also gathering 6 customers would then release the monthly residual income!

 It actually took me 15 months to finally gather my first 6 customers! The company provided free training, and recommended I should attend a training course at least once a month. Guess what I did? I attended two courses in September 2005, and one in October 2006. Admittedly, because of the very slow start to building my business, I freely admit that I totally lacked any motivation to be successful quickly. I wasn't prepared to go on training courses, wasn't prepared to read any books that would help with my self development. I had no role models I could follow, or look up to. Yes there were the high flyer's within the Utility Warehouse that were constantly being talked about in the newsletters that were sent to me on a regular basis. I didn't know there was a better way to build this business. In July 2007, I finally managed to introduce someone into the business, and hopefully begin to build my business into something substantial! Only, I did exactly what my sponsor had done to me. I totally left my new distributor to fend for himself. In one year, he managed to gather just 3 customers. Then he quit!! I have only myself to blame for not giving him the support and help he probably needed to be successful in this business.


I refused to give up. The company charges a monthly fee to maintain my position within the company, and there were frequent months when the fee deducted was greater than the monthly commission that came in!! Admittedly, I never had to pay more than a couple of pounds each month, and it galvanised me into doing more activity to gather a new customer. So I never had to pay the company out of my own pocket for more than three months in a row! The next target I had to reach was gathering 12 customers (today it is now 20 customers), and this I finally managed to achieve in May 2008.

It was also in 2008 that I finally met up with someone who's team I was in. He had a vested interest in making me successful, and so he took me under his wing, and taught me how this business really works! I started attending special events, went on loads more training courses (5 of them in November and December 2008 alone!). I was also told that as I was self employed, I had to register my business with Inland Revenue, and submit tax returns myself, or employ an accountant! Admittedly, my income from this business wasn't anything to write home about. In fact, I had been probably operating at a loss, if I included all the travelling, and advertising I had done so far. What I didn't realise was that I could offset the business costs against the tax I paid from my full time employment! Now, every year, I have received a tax rebate from Inland Revenue!! Eventually, my business will begin to bring in more money, and I will, at some point in the future, have to start paying MORE tax, but happily, that time hasn't arrived, yet!


Since 2008, I have applied myself to this business in fits and starts. I would get fired up and become enthusiastic and focused on building the business, then become despondent, and lethargic. The trouble was, that the failures, or should I say lack of success, kept happening, no matter how hard I tried! Consequently, I would  take my foot off the throttle, and the business would grind to a halt, until I would have another bright idea, or go to one of the company seminars or training courses and get my motivation levels back up again. The one thing I am really proud of though, is I DIDN'T QUIT!

As a consequence of not quitting, I have now introduced three other people into this business, and they have begun to build a business for themselves. I  offer them help and support, and keep in regular contact with them, which is why they are still in the business and haven't quit. Because of their efforts, and my own efforts since 2005, this week, I was able to move up another step on the stairway of success within this business, and become a Team Leader! My monthly income still has it's ups and downs, depending on whether I do any work or not, but I can definitely see, that this business WILL eventually provide me with an income that will increase every month until the day I die, and then provide an income for my family for the rest of their lives too! How big that income will be will depend on how much effort I put into building this business.

I'm not an Entrepreneur, I'm not a salesman. Deep down, I hate to think that I am useless, and incapable of being successful. This is the vehicle I have chosen to prove to people that I can be successful at something!!

Friday 30 August 2013

Working Smart can pay dividends!

Today, my wife had an appointment to see her doctor, so we decided to do some multi-tasking. My wife, my daughter, and myself arranged to walk to Stony Stratford. My wife to go to the doctor's for her appointment. My daughter to take our dog for a walk, and myself to keep them company and do a 30 minute High St WAM. We all achieved our various aims, our dog was completely worn out with the exercise (our daughter too!). My wife completed her appointment which conveniently took 30 minutes to complete. During the wait, I successfully managed to do the following -


LocationTime TakenPeople AskedForms FilledCall BackAppointments
Stony Stratford09:58 - 10:0561Nil1
10:09 - 10:16111Nil1
10:20 - 10:28711Nil
Totals30 Minutes24312

Not bad for 30 minutes work, that would have been spent idly sitting in a doctor's surgery!

Saturday 22 June 2013

Multiple Chances For Me to Win £1000

As You may be aware, I am trying to build my business into something substantial. Unfortunately, because I am basically very lazy, and lack drive and motivation, the business is growing at a snails pace. the only saving grace I have is, I don't quit! To that end, I decided to do a High Street WAM (Win A Mini competition), only this time, I set myself a target of gathering at least 2 appointments every week, no matter how many WAM's it took! Rather than look to get the appointments in one day, I have to keep going every day until I do achieve my target. So this post is a work in progress, showing what I get up to over the course of this week.

Monday

Today, I visited Stony Stratford again, to see if I could gather any appointments. I did gather one appointment, but unfortunately, the customer then phoned me 15 minutes later to cancel the appointment. He didn't want to reschedule the appointment either! I spent 90 minutes there, and only got 6 forms filled in. At least that means I get 6 more chances to win £1000 next year! Below is the table of my efforts in Stony.



Location Time Taken People Asked Forms Filled Call Back Appointments
Stony Stratford 10:30 - 10:45 27 1 Nil Nil
10:50 - 10:55 14 1 Nil Nil
11:00 - 11:10 23 1 Nil Nil
11:15 - 11:20 3 1 Nil 1
11:25 - 11:26 1 1 Nil Nil
11:30 - 12:00 41 1 Nil Nil
Totals 90 Minutes 109 6 Nil 1


Tuesday 

I didn't do any major work promoting my business today, as I had a hospital appointment in the morning, and took my wife shopping in the afternoon. My 3 week holiday was cut short after only the first week as I was desperately needed back at work to cover for staff sickness. Initially it should be for only 5 days, so hopefully, I will be back on holiday next week. So tonight, I will be working night shifts for the next 5 nights.

However, I did have an appointment to see someone about the business opportunity. The meetimg went well, but he couldn't be considered a canditate until he turns 18, which is next week. So I have another appointment arranged to see him on his birthday!

I also received a phone call from a potential customer, and have arranged an appointment for Thursday evening.

Wednesday

As a bit of activity to drive my business forward, I placed 50 business newspapers inside the daily Metro newspapers. Hopefully, they will spread out around London, and someone might pick up the business newspaper and give me a call.

I had to take my wife to work in the morning, and collect her again in the afternoon, so my day's sleep was disrupted somewhat, so not much time was available to do much else today.

Thursday

Again, I dipatched another 50 business Newspapers inside the Daily Metro Newspaper. This time I chose a different location for the Newspapers. My idea was that a completely different number of people would pick up these papers. So far, there has been no response - yet! I won't be giving out any more of these newspapers, as I have finally used up all the stock I had. Considering that I bought the supply nearly 4 years ago, it's about time I got around to distributing them all! It will be a few months before I order some more newspapers, as I am currently saving up for a mobile booth to do the WAM (Win A Mini) events at Car Boot Sales, Fairs, and weekend Markets.

Friday

Today, I arranged to do a High Street WAM with one of my team. Together, we went to Stony Stratford, and we stood there for 30 minutes asking people if they wanted to enter a free prize draw. My team member managed to get a few forms filled in, but alas, she didn't get any appointments. Below is a table of my own efforts, which ended with me gaining an appointment next week!



Location Time Taken People Asked Forms Filled Call Back Appointments
Stony Stratford 14:55 - 14:57 7 1 Nil Nil
15:00 - 15:03 3 1 Nil Nil
15:07 - 15:08 1 1 Nil Nil
15:14 - 15:16 2 1 Nil 1
Totals 30 Minutes 13 4 Nil 1

At least the first hurdle has been negotiated, now all I have to do is get over the next hurdle of getting the customer to let me visit them as arranged. Then I stand a chance of getting over the final hurdle of getting them to become a customer!

On my regular occupation, I have now been asked to work the full 7 nights! What happens next Tuesday could be interesting, as that is when I would have been doing my own night shift if I wasn't on holiday. The person who is supposed to covering my shift, is now on holiday himself! So it is anybody's guess as to who will be covering those duties next week. I wouldn't be surprised if I get a desperate phone call from my manager asking for help again!

Saturday 11 May 2013

Return of the High Street WAM

After a couple of months of finding excuses not to do WAM's (It's raining, it's too cold, haven't got time), I arranged to do a High Street WAM with my colleague Matt, who is in need of some confidence and motivation in moving his business forward.

So together, we visited Stony Stratford High Street for 30 minutes. It wasn't raining, but there was a cold wind that made me wish I had been wearing gloves! Matt stood on one side of the road, and I stood on the other side, that way no-one would be able to escape us!!

Matt managed to talk to 39 people, but unfortunately he didn't get anyone to stop and fill in a form. I talked to 51 people, of which 2 stopped to fill in a form. As a result, I now have one appointment, and one call back to make next week. I even managed to give out a DVD about the Business Opportunity!

With this and any subsequent WAM's I do, I am trying to focus more on looking for people who are interested in the Business Opportunity. Gathering customers, will just be a useful bi-product that happens by default. I have been set a challenge to recruit someone into the business by one of the most successful people in this business, and get the new recruit qualified before July 1st this year. So now I will need to ramp up my activity to make sure I achieve the challenge set before me!

Below is the chart of the activity I did in Stony Stratford.


Location Time Taken People Asked Forms Filled Call Back Appointments
Stony Stratford 10:30 - 10:35 10 1 Nil 1
10:38 - 10:55 41 1 1 Nil
Totals 25 Minutes 51 2 1 1

Tuesday 12 February 2013

Success in Rugby!!

As you may have noticed, I have been attempting to build my business through doing WAM's (Win a Mini) in various town and village High Streets. I was told that it was a far better method of utilising my valuable time to gather customers.

Last year I delivered 25,000 leaflets at the rate of 200-400 a day, taking anything from 90 minutes to 3 hours to complete each day I did them. For all my effort, I only successfully gathered 10 customers and one new team member (distributor). By my calculations, I invested about 185 hours of my time in this enterprise.

With the WAM's, I now invest a maximum of 30 minutes each time I do it. Within that time, I now manage to get at least a call back or an appointment on each occasion. I didn't when I first started, so I have now improved my technique, to progress to the present stage I am at now.

Last month I travelled to Rugby to meet up with another colleague in this business, to help him get used to doing the High Street WAM. It was bitterly cold, and I managed to stay there for only 10 minutes. I did manage to get a form filled in with a call back to be made in early February. A few days ago I made contact, and arranged for an appointment today.

Whilst I was in Rugby, I also did a High Street WAM, this time I managed 20 minutes before getting too cold (The temperature only got as high as 2 celcius!). The results of my activity are displayed below. My colleague also came along but he didn't do much activity.

The person I had appointment today with has become a customer! So this is my first successful completion of gathering a customer through the High Street WAM, start to finish!! Now all I need is for the weather to warm up, and I will be going for this technique BIG time!

I am also learning another technique that will hopefully gather customers at a faster rate than the High Street WAM's. Again, it will take a lot of practice before the dividends will pay off. Between these two techniques, I hope to step up my conversion rate and achieve my target of gathering at least one customer a week. At the moment, I feel like an airoplane bouncing along over bumpy ground, trying to gain speed. Eventually I will get up to speed and then I will suddenly take off! Then the skies the limit!!





Location Time Taken People Asked Forms Filled Call Back Appointments
Rugby 12:50 - 12:55 21 1 Nil Nil
13:00 - 13:10 10 1 Nil 1
Totals 20 Minutes 31 2 Nil 1

Monday 14 January 2013

What has happend to British manners?

I am frankly puzzled why some people have no manners. The world would be a much better place if we all practised being polite and being honest. Time and time again, I meet people who do not have the decency to respond politely to me. For instance, at work we have a radio comminication system that you can set for each individual Station. It is easy to accidentally switch the channel from your own Station to another one. When I hear someone request information on my Station channel, and know it isn't one of my staff, I politely let them know they are broadcasting on my Station, and they should check which channel they are on. What I would like to happen is the person to radio back and say thank you. What normally happens is dead silence! It's as if they are embarrassed to acknowledge they have heard me!

Another annoying habit people have is their way avoiding having to say no! I arranged to see someone today. As common courtesy, I phoned them an hour before I am due to be there to see if it is still convenient. Their first reaction is, "Sorry, I can't hear you, you're breaking up." Then the line goes dead. When I ring back again, they pick the phone up, as soon as I speak, they put the phone down on me. When I phone a third time, their answer phone is switched on! And all I was trying to do was confirm it was OK to go and see them! How difficult would it have been for them to say "no!".

Business Activity this week

Rather than give a day by day account of my activity with the WAM's and other methods I use for gathering new customers into by business, I decided to amalgamate a weeks worth of effort into one post. Probably, that will mean only one entry, if I don"t galvanise myself into doing more activity! This week has been a fairly busy one so far.

On Sunday, I headed off to Birmingham to attend a company Kick-Off Seminar. The idea of athe word Kick-Off is to literally Kick-Off the Christmas blues and get back into building your business again. The seminar was interesting as we had a guest speaker Tom 'Big Al' Schreiter give us some very good ideas on how to talk to 'prospects' as he called them.

On Monday, I started my personal self-development, by beginning to read a book "Goals!" by Brian Tracy. My aim is to try and read 10 pages a day. Also I visited Northampton to do a WAM





Location Time Taken People Asked Forms Filled Call Back Appointments
Northampton 12:05 - 12:30 37 1 Nil Nil
Totals 25 Minutes 37 1 Nil Nil


On Friday, I visited Stony Stratford High Street, where I had some success. In the space of half an hour, I got 4 forms filled in and one led to an appointment being made. So the first hurdle was negotiated, geting an appointment. Now it remains to be seen if I actually get to the appointment, or will the customer cancel before I even get there!

Below, is the activity generated at Stony Stratford.


Location Time Taken People Asked Forms Filled Call Back Appointments
Stony Stratford 15:50 - 15:52 1 1 Nil Nil
15:56 - 16:05 20 1 Nil Nil
16:10 - 16:15 14 1 Nil Nil
16:20 - 16:25 5 1 Nil 1
Totals 35 Minutes 40 4 Nil 1


On Saturday, I visited Bletchley High Street. I had to do this in the late afternoon as I am working night shifts this week, and I normally sleep in the mornings. Of course by the time I got to Bletchley it was nearly closing time for a lot of shops, so the number of people walking by on a bitterly cold night was a lot less than I expected. After only 24 minutes, with fingers numbed from the cold, I was about to give up and go home without getting anyone to stop and enter the prize draw, when someone did stop and give their details. More importantly, they agreed to have an appointment the next day!

Below is the result of my efforts in Bletchley.




Location Time Taken People Asked Forms Filled Call Back Appointments
Bletchley 16:25 - 16:49 43 1 Nil 1
Totals 24 Minutes 43 1 Nil 1

On Sunday, an hour before my appointment with the customer I met in Bletchley the day before, I phoned them to confirm the appointment was still going ahead. The customer then said that something else had cropped up and could they arrange another time? So the appointment has been postponed until the next day. This is something that happens frequently, and I have learned from bitter experience to ALWAYS ring the client BEFORE setting out. The one occasion I didn't do this was to a client who lived 100 miles away. Despite waiting for 2 hours at his house, he didn't come home, and he wouldn't answer his phone!

I will phone the Bletchley client again to confirm that they will be there at the appointed time, before I leave home. That way I don't waste my time and fuel setting out on a pointless journey.

Saturday 5 January 2013

Still No real progress yet!

This year hasn't got off to a good start yet regarding my ability to gather new customers, or build my business empire by finding new team members. I have set myself some targets this year, to help me stay focused and push forward in building my franchise business into something that I can be proud of in achieving. Others in this business seem to have far greater ease at building their businesses than I do. It may be that their work ethics are far more driven than mine have ever been. I don't do this because I need the money, or extra free time. I don't have the driving ambition to be come a multi millionaire. I have consistently found it very difficult to find a big enough reason WHY I do this that would make me want to keep going out day after day and getting negative answers to my questions of wanting to help people save money.

This year I am trying a new tactic. I have told my friends and family what I hope to achieve this year with this business. What I have set out is possible with sustained effort. I am determined to better than I did last year, and last year was my most successful year yet, mainly because I took the time to deliver 25,000 leaflets over the course of the year. I still have another 5,000 leaflets to deliver, but this year I will only deliver them when I have time available. This year is where I hope to begin to perfect my technique at High Street WAM'S (Win-A-Mini). I still have a lot to learn, such as what is a good location, what time of day is best, and most important of all, how to get someone who stops to fill in a form to agre to let me do a presentation in their home! So far, it has yet to happen. I now manage to attract people to fill in the forms, I can also seem to get them to agree to call them back or pencil in an appointment, but I still fail to really take it to the next step. All the call backs have either not answered their phone, or said they were not interested. The one appointment I managed to get so far cancelled when I phoned him to confirm the appointment the next day!

 Sometimes this process can get so frustrating! Yet all I can do is keep trying. To that end, I took a colleague with me to Buckingham town centre again to see what would happen. My colleague spent the entire time chatting to me, and only asked one person walking by if they wanted to win a car! I was a lot more vocal, and asked a lot more people. However, this time I got the wrong type of people to stop and fill in the forms. Out of the three who stopped, two were young boys/men who were living at home with their parents, and the other person made me feel that he knew exactly what he was doing by giving answers that guaranteed that I could not go any further with my script. Basicically, he was telling me that I would be wasting my time taking the matter any further.

The one theing I am proud of about myself is I do not give up! I will keep on trying until I eventually become skilled enough to get the results I want. For those of you who are interested in my success or failure at my High Street WAM's, below is the result of my attempt in Buckingham.


Location Time Taken People Asked Forms Filled Call Back Appointments
Buckingham 17:10 - 17:15 14 1 Nil Nil
17:20 - 17:25 2 1 Nil Nil
17:30 - 17:45 13 1 Nil Nil
Totals 25 Minutes 29 3 Nil Nil